Chapter 1: Introduction
Chapter 2: History of Civil Services in India and Reforms
Chapter 3: International Experience and Lessons
Chapter 4: Need for Reforms
Chapter 5: Recruitment
Chapter 6: Capacity Building
Chapter 7: Group ‘B’ and Group ‘C’ Services
Chapter 8: Placement at Middle Management Level
Chapter 9: Placement at Top Management Level
Chapter 10: Deputation of Civil Servants to Organizations outside Government
Chapter 11: Performance Management System
Chapter 12: Motivating Civil Servants
Chapter 13: Accountability
Chapter 14: Disciplinary Proceedings
Chapter 15:Relation between the Political Executive and Civil Servants
Chapter 16: Civil Services Code
Chapter 17: The Civil Services Law
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